Trintuk Ltd Privacy Policy
Trintuk Ltd, registered in England and Wales under company number (15097004), with its registered office at 197-201, Office, 4 Manchester Rd, Altrincham WA14 5NU (“we,” “our,” “us” or “Trintuk”), is committed to protecting your privacy and handling your personal data with care.

If you have any questions or concerns about this Privacy Policy, or if you would like to exercise your legal rights, please contact us at [email protected].

This Privacy Policy outlines how we collect, use, and protect your personal information when you use our website at https://trintuk.co.uk/ (the “Website”) and the associated services (together known as the “Trintuk Services”). Please read it carefully to understand how we manage your personal data.

This policy should be read in conjunction with any additional privacy notices or fair processing notices we provide when we collect or process your personal information. These notices are designed to give you a clear understanding of how we handle your data. This Privacy Policy supplements other terms and conditions, which remain applicable.

By accessing and using the Website and Trintuk Services, you confirm that you have read and understood this Privacy Policy. If you do not agree with this policy, please stop using our Website and Services immediately.

We may revise this Privacy Policy from time to time to reflect changes in the law, our practices, or the services we offer. We will notify you of significant changes where required. However, it is important that you review this Privacy Policy regularly to stay informed.

The Website and Services are not intended for children, and we do not knowingly collect personal information from children.

Information We Collect

We may collect and process various types of personal data from you when you use our Website and Services. “Personal data” refers to any information that can identify you directly or indirectly. This includes:

• Identity Data: Full name, job title, etc.
• Contact Data: Billing and delivery addresses, email address, telephone numbers.
• Financial Data: Bank account details and payment card information.
• Transaction Data: Records of payments to and from you and details of services you’ve purchased.
• Technical Data: IP address, browser type, operating system, and other technical identifiers.
• Profile Data: Your username and password, purchase history, preferences, and feedback.
• Usage Data: Information about how you interact with our Website and Services.
• Marketing and Communications Data: Your preferences for receiving marketing and communication from us and third parties.

How We Collect Your Information

We collect your personal data in the following ways:

• Directly from you: When you complete forms, create an account, contact us, participate in surveys, or use our Services.
• Automatically: When you use the Website, we collect data through cookies and similar technologies. For more information, please refer to our Cookie Policy.
• From Third Parties: We may receive data from third-party service providers, advertising networks, or analytics providers. We may also collect data from publicly available sources.

Use of Your Personal Data

We will only use your personal data when the law allows us to. Most commonly, we will use your data in the following ways:

• To fulfill contracts with you: For example, to provide our services, process payments, or send you receipts and order updates.
• To comply with legal obligations: For example, to respond to legal requests or to comply with applicable tax and accounting regulations.
• For our legitimate interests: Such as improving the Website, conducting research, and providing marketing communications, where your interests and rights do not override our interests.
• Where you have given consent: For example, for marketing communications or sharing data with third parties.

We may also use your personal data for the following purposes:

• To register you as a new user.
• To deliver the Trintuk Services to you, manage your account, and communicate with you.
• To process your orders, payments, and manage transactions.
• To send you relevant marketing content based on your preferences.

Sharing Your Personal Data

We may share your personal data with the following parties:

• Our group companies and affiliates: For internal business operations.
• Service providers: Third parties who assist with our business operations (e.g., payment processors, website hosting, analytics).
• Legal or regulatory authorities: Where necessary to comply with legal obligations.
• Other third parties: In the event of a business transaction (e.g., mergers, acquisitions, sales of assets).

We require third-party service providers to safeguard your personal data in accordance with applicable laws and our instructions.

Data Retention

We will retain your personal data only for as long as necessary to fulfill the purposes for which we collected it. This includes any legal, accounting, or reporting obligations. Once your data is no longer needed, we will securely delete or anonymize it.

Security of Your Data

We take appropriate technical and organizational measures to protect your personal data from unauthorized access, alteration, disclosure, or destruction. However, please note that no data transmission over the internet is entirely secure, and we cannot guarantee the security of your data during transmission.

Your Rights

Under data protection laws, you have several rights regarding your personal data, including the right to:

• Access and request copies of your data.
• Rectify or update any inaccurate data.
• Request the deletion of your data, subject to certain conditions.
• Restrict or object to the processing of your data.
• Data portability, allowing you to move your personal data to another service provider.
• Withdraw your consent to processing, where applicable.

If you would like to exercise any of these rights, please contact us at [email protected].

International Data Transfers

We may transfer your personal data to countries outside the United Kingdom. If we do so, we will ensure that appropriate safeguards are in place to protect your personal data and comply with relevant data protection laws.

Contact Us

If you have any questions or concerns regarding your personal data or this Privacy Policy, or if you would like to exercise your data protection rights, please contact us at:

Trintuk Ltd
197-201, Office, 4 Manchester Rd, Altrincham WA14 5NU
Email: [email protected]